Scout Moderation has a lot to offer.  You’ll find an outline of the most common client needs below.  Have any questions or projects to discuss with us?  Please let us know through our contact form.

Social Media Management

A few years ago, Twitter didn’t even exist.  Today, you’ll have a hard time finding someone who isn’t on Facebook.  These social media sites move fast.  They offer a platform to connect with and learn from your customers, but you need to be present in order to engage them.  That’s where Scout can help.

We’ll make sure that you’re aware of what’s happening on social media sites where your brand has a home.  We monitor the relevant conversations and posts so you’re never “out of the loop”.  Taking it one step further, we can also help you figure out the best way to use social media when communicating with customers.

Nobody likes a troll.  If you run an online community where abuse is a problem, Scout will have it cleaned up and reclaimed in no time.

Brand Protection

You’ve spent time and energy to build a standout brand, don’t let your internet presences take away from it!  Your brand is a valuable asset, and its reputation is important to us.  We’ll keep watch to make sure users don’t abuse or mislead what your company stands for.  We understand that there is a difference between censorship and community-building moderation.

Micro-sites

Not every site is meant to be around forever.  Micro-sites for brief campaigns are a great example of this.  If you’ve got a promotional site for fresh brands or any other short term project with user input, we’ve got you covered.

Multi-Lingual Support

Does your site target visitors from all over the world?  Scout has the connections to handle a number of languages, ensuring that civility has no communication barrier.

In-Depth Reports

Keep track of your online ventures!  Reports summarize activity, provide meaningful analysis, and show progress against marketing goals.  Have a specific metric that you’d like to monitor?  Let us know and we’ll be happy to accommodate.

Built to Suit

No matter the size of the site, Scout can scale to meet your needs.  Have something in mind that isn’t listed here?  We’re always open to new and exciting possibilities.  Get in touch with us and share the details, and we’ll see what we can do!